We have noticed that in general, people do not do enough research into whom they are hiring; instead they spend time researching the individual parts: electronics, speakers, the shiny new home theatre system that some guy on line says it the best. A smart home system poorly designed and poorly installed will be a mess, a system done properly will be a pleasure to live with. Here are a few things to look for when considering hiring an electric systems contractor.
What EXACTLY are your qualifications?
You wouldn’t hire a plumber that was not at least a qualified journeyman- same goes for all of the other trades working on your project. Since electronic systems are not cheap, nor are they easy to design and install properly, you need properly trained and certified people doing the work. Not the electrician; he has enough to worry about getting the electrical right. Anyone with a web browser can be fooled into thinking they are an expert after a couple hours of “research”, but as we all know “a little knowledge is dangerous.”
Do they excel in Systems Design?
Any system costing north of 5 grand benefits from having a certified electronic systems designer to ensure the system will do what it is supposed to do, ensure everything is located properly and looks like it is supposed to be there.
Did they choose the right home theatre speakers?
Is this Smart Home system the right one for you?
Do they have other options?
Get the electronic systems design wrong and the rest of it will be wrong. We see this all the time when unqualified contractors start putting together electronic systems.
Proper Systems Design helps you get what you expect.
Remote Controls a customer modified
to make his system useable. We provided
them with a more elegant solution…
Do they excel in Engineering?
Is there anyone at the company even doing this work? Proper engineering ensures there will be no change orders or cost over runs by determining the proper wiring, inter-connectivity and more. I am trained as a power engineer and know proper systems engineering when I see it. Beyond Audio employs people who are have engineering certifications specific to our industry in every major discipline we work in. Not the minimum requirements, but the highest possible.
Do they excel in Programming?
Are they able to program different types and brands of systems, thereby giving you options for different systems, or is it just one? Anybody can say their systems are simple to use, the best around bla bla bla, but only trained systems programmers with years of experience can possibly advise you properly. Check our credentials against the competition, you might be surprised to learn that most people in this business have few if any meaningful credentials.
Do they excel in Project Management?
Or do they just wing it? Often overlooked, great project management makes a huge difference to the overall outcome both in time and cost.We have used a cloud based project management system since the mid 1990’s. Efficiency is a good thing.
How do you deal with follow up and service issues?
When I started Beyond Audio in 1995 there was 2 of us. It quickly became apparent that we needed at least 5 people to run this type of business properly. Not just anyone – the bookkeeper does not count. You need experienced people who have the training and authority to take care of issues quickly and efficiently.
We have a dedicated service manager, and if he is not around, someone else is available and will answer the call.’
Many if not most companies doing installed electronic systems in the Okanagan are not staffed in this manner.
CEDIA Electronic Systems Designer
Power Engineer Part Time Service Manager Part Time Project Manager www.beyondaudio.com