As homeowners in Scottsdale, Arizona, continue to embrace the convenience and luxury of home automation, the demand for reliable and trustworthy home automation companies has never been higher. While there are many companies to choose from, it’s important to consider the size of the company when making your decision.
While larger companies may offer more resources and a wider range of products, there are risks associated with choosing a company that has grown too big. One of the biggest risks is that as companies grow, they may lose sight of their customers and their needs. This can lead to a decline in customer service and a lack of attention to detail. You will also get a different tech visit your home at a service call and not know anything about you or your system.
At BeyondAudio, we believe that staying true to our roots as a smaller, local company has allowed us to maintain our commitment to white glove customer service. Our personalized consultations and attention to detail set us apart from larger companies that may prioritize profits over customer satisfaction.
Another risk associated with larger companies is that they may become too focused on promoting their brand rather than providing quality products and services. This can lead to a lack of innovation and a failure to keep up with the latest trends and technologies in the industry.